The organisations getting most from AI are not the ones with the most tools. They are the ones whose people know how to use them well.
Week 1: safe and confident
Cover what AI is good and bad at, how to protect data, and how to check outputs.
Weeks 2–3: practise on real work
Each team applies AI to two of its own recurring tasks, with short coaching sessions and shared prompts.
Week 4: share and scale
Teams share what worked, champions are named, and successful uses become standard practice.
Source: Digital Transformation Agency, evaluation of the whole-of-government Microsoft 365 Copilot trial.
