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Listn by SkillsNest · always-listening AI governance

Hear everything your organisation says, shares and decides.

Listn sits between your people, your AI tools and the outside world. It maps every flow of information in and out, learns how your organisation really works, and records every AI and human decision.

Spot the conversations that could protect or damage your brand, before they become headlines.

listn · live● Listening
Inbound · 24h84,210↓ prompts, emails, model replies
Outbound · 24h44,190↑ requests, uploads, agent calls
⚠
Confidential pricing sheet heading to an external AI tool. Masked and logged.09:41:07 · sales team · sensitive-data shield
★
Customer praise trending in support chats. Flagged for marketing.09:41:12 · support bot · brand-positive signal
100+AI models governed from one place
<30 msreal-time masking of personal data
100%of AI interactions audited
24/7continuous listening and monitoring
Know what flows where

Every message in. Every message out. Understood.

Listn listens at the edge of your organisation, across AI apps, code assistants, AI agents and connected tools. You finally see what information leaves, what arrives, and who or what moved it.

↑ Going out

Checked, masked and matched to your policies before it leaves your organisation.

  • Prompts sent to outside AI tools personal data masked
  • Source code and trade secrets shielded
  • AI agent and tool calls verified
  • Files shared with AI knowledge stores filtered
Listn
Runs in your own cloud or on your own servers. Your data stays under your control.

↓ Coming in

Checked for accuracy, tone and safety before it reaches your people or customers.

  • AI responses fact-checked
  • Prompt-injection and jailbreak attempts blocked
  • Toxic or off-brand replies filtered
  • Outside signals and mentions scored
What listening unlocks

From noise to organisational intelligence.

Listening is only the start. Listn turns every interaction into knowledge, insight and evidence you can act on.

◎

A living knowledge base

Approved prompts, answers and decisions become organisational memory: versioned, searchable and governed. Know-how stays when people move on.

Prompt management · versioning
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Your virtual culture, decoded

See how teams really use AI: which tools, which tasks, what tone and what spend. Understand the habits and unapproved "shadow AI" use shaping your digital workplace.

Usage insight · shadow-AI control
⛨

Brand signal radar

Catch the communications that could lift or damage your reputation: leaks, toxic language, off-brand replies, or glowing feedback worth sharing.

Brand voice · toxicity filter
⚿

Policies that enforce themselves

Write your company, regulatory and acceptable-use rules once. Listn applies them to every AI interaction automatically, by role, team and workload.

Policy as code
policy: protect-brand
scope:  [support-bot, marketing]
detect:
  - personal_data → mask
  - trade_secret  → block
  - off_brand     → flag
  - praise        → notify: comms team
▤

Spend and access clarity

See AI spend by team, model and feature, set budgets, and control who can use which AI model. AI adoption grows without surprise bills.

AI cost management
Track and trace

Every AI and human decision, on the record.

When a regulator, board or customer asks "who decided this, and why?", you'll have the answer. Listn keeps a tamper-proof audit log of every prompt, response, AI action and human approval.

  • Complete audit logs for incident response and legal discovery
  • Tamper-proof records with digital receipts
  • A clear trail from each AI suggestion to the person who approved it
  • Ready-made evidence for OWASP LLM Top 10 and NIST AI RMF
audit log · tamper-proof● verified
09:41:02Prompt with customer account detailsfinance userMASKED
09:41:04Contract summary generatedAI model · legal assistantAI DECISION
09:41:05Summary approved and sent to clientsenior associateHUMAN
09:41:07Untrusted tool chain attemptedAI agentBLOCKED
09:41:12Refund recommendation issuedAI model · support botAI DECISION
Secure by design

Built for regulated, security-first organisations.

Runs on your own infrastructure. Works with any AI model. Aligned with recognised standards.

ISO/IEC 42001 AI management ISO/IEC 27001 information security OWASP LLM Top 10 NIST AI RMF Your cloud or your servers 100+ models including OpenAI, Anthropic, Gemini, Llama and AWS Bedrock

Start listening

What is your organisation saying when no one's listening?

Book a 30-minute session with the SkillsNest team. We will walk through your information flows and how your organisation uses AI, and show where Listn can surface risk and opportunity from day one.

Prefer to talk now? Call +61 2 7820 1919 or chat on WhatsApp.