The organisations getting most from AI are not the ones with the most tools. They are the ones whose people know how to use them well.

Week 1: safe and confident

Cover what AI is good and bad at, how to protect data, and how to check outputs.

Weeks 2–3: practise on real work

Each team applies AI to two of its own recurring tasks, with short coaching sessions and shared prompts.

Week 4: share and scale

Teams share what worked, champions are named, and successful uses become standard practice.

Source: Digital Transformation Agency, evaluation of the whole-of-government Microsoft 365 Copilot trial.