Global Capability Centres have moved from back-office cost centres to hubs of AI and engineering talent. Here is how to choose the right model.

Three models, three trade-offs

Time-and-materials teams are fast and flexible. A Managed GCC gives you a dedicated, branded team without setting up an entity. Build-Operate-Transfer delivers full ownership once the centre is stable.

Location matters

Established metros offer depth of talent, while emerging cities can offer lower attrition and cost. The right choice depends on the skills you need.

Use the decision guide

Work through the decisions that matter to your organisation, from location to entity structure, and compare all three models.

Sources: Nasscom–Zinnov India GCC landscape reports; SkillsNest analysis.